MyStockFund Customer Review 2017

Customer's Rating: brokerage firms reviews

MyStockFund customer reviews: complaints, positive feedback from clients, pros and cons. Is the broker good/safe?

I use a fractional share discount platform called MyStockFund. I'm sort of happy with the service, but have some complaints about how they charge their monthly fees.  I wrote a review on Yelp, but think it would get better play here.  I'll be frank, my review is mostly negative, but I don't want to do harm to the company--rather I want them to rise to the challenge and fix some problems because it's an otherwise good, simple platform. Here's my review from Yelp:

Writing this to give an honest assessment, and in the hope that they will make some improvements to operations.  I really want their business to work well and flourish because they offer a great service, however, they have some operational hiccups that need to be addressed.

MyStockFund was exactly what I was looking for. A simple, online stock/ ETF/ bond fund, level-investment discount brokerage platform, that supports fractional share investing (at a better price than the [large] other fractional share investment platform). 

I've been using this service for about a year, and continue to use it because I have yet to find a better alternative. 

MyStockFund Brokerage Pros

  • Fractional share investing platform.
  • Online trading platform
  • Many stock/ ETF/ ETN/ Fund options to invest in
  • Good platform pricing
  • SIPC/FINRA member
  • Simple user interface
  • Easy to use

MyStockFund Brokerage Cons

  • Inconsistent billing pattern. In the year or so that I've been using them, I don't think I've seen a monthly fee transaction happen on the same day of the month yet.  I'm an analyst and management consultant by trade, and I track every single transaction. In terms of days between monthly fee transactions, I've seen everything from 14 days to 43 days.  If you're like me, when you're investing your money with a financial brokerage, you want to see consistency. I became very concerned when on 2 separate occasions I saw 2 transactions in the same month.  I dug a little deeper and realized that although their transaction log was showing 2 transactions, my credit card was only charged for one transaction in each of those months.
  •  
  • Customer service responses could really use some improvement; especially since we're talking about peoples' invested money. There were times when I sent an email or left a phone message, and it was never followed-up. Especially when I was following up for further clarification on issues such as billing.

I really want to give this business 5 stars, but until they can establish a more consistent billing procedure, I can only give them a 2.

MyStockFund Review: Trading Commissions

ProductPrice
Investing Plans
Basic Plan$5.98/month, includes 2 purchases. The Basic Plan offers a flat rate Plan Purchase commission of just $2.99 per order. The low monthly charge of $5.98 includes two Plan Purchases each month. There is no annual charge associated with the Basic Plan, and additional Plan Purchases cost just $2.99.
Flex Plan$59.99/year, $1.99/purchase. The Flex Plan has an annual charge of $59.99, and offers a reduced Plan Purchase commission of just $1.99 per order. There are no purchase requirements or minimums associated with the Flex Plan.
Diversified Plan$39.99/year, $0.99/purchase. The Diversified Plan has an annual charge of $39.99, and offers unlimited Plan Purchases for just 99 cents per order. The low monthly charge of $9.90 includes 10 Plan Purchases each month, and additional Plan Purchases cost just 99 cents.
Retirement Plans
IRA Flex PlanPlan $39.99/year, /purchase. The IRA Flex Plan has an annual charge of $39.99, and offers a reduced Plan Purchase commission of just $4.99 per order. There are no purchase requirements or minimums associated with the IRA Flex Plan.
IRA Active Plan$89.99/year, $0.99/purchase. The IRA Active Plan has an annual charge of $89.99, and offers a reduced Plan Purchase commission of just $0.99 per order. There are no purchase requirements or minimums associated with the IRA Active Plan.

Minimum To Open MyStockFund Trading Online Brokerage Account

No minimum balance required to open a brokerage account at MyStockFund.

MyStockFund Trading Promotion Offer 2017

There are no special offers at this time.

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MyStockFund Trading Customer Reviews

by Kaushal Tripathi, 8/7/2015

Pros: NOTHING

Cons: I have been trying to contact them for 10 hrs, no success

Placed sell order and it never executed.
Want money back to buy house, I cant get hold of them
I am scared, if htis was a ponzi scheme i got trapped in

by SamJack, 6/13/2015

Pros: Fractional share investing platform

Cons: Inconsistent billing pattern, poor customer service

I really want to give this business 5 stars, but until they can establish a more consistent billing procedure, I can only give them a 2.

by siluro, 8/23/2013

Pros:

Cons:

I invested in mystockfund.com stock at 0.313 per share and now it has crashed and no longer trading. It is a scam and a rip-off. They said it was about to soar. It was the wrong direction.

Brokerage reviews from customers/users/consumers. Broker ratings, promotional codes, scam reports/complaints, pros and cons, stocks, options, ETFs, mutual funds trading/invseting commissions/fees for 2017. Consumer opinions and feedback on brokerage services.
MyStockFund Trading Customer reviewed by TopRatedFirms.com users. 3 customer reviews. Rating: 1.