RBC Wealth Management-U.S. has roots over a century deep in our numerous regional firms from coast to coast that came together
through thoughtful acquisitions to become one of the largest wealth management firms in the country.
BC Wealth Management, a division of RBC Capital Markets, LLC, member of FINRA and SIPC.
The compnay is not BBB accredited.
In 2016 with the score below the industry's average, RBC Wealth Management finished eleventh among the 20 full-service invesment firms participated in the annual J.D. Power U.S.
Full Service Investor Satisfaction Study.
Pros: I have an assigned broker who calls monthly
Cons: The courtesy phone calls are not honest
My broker is a vice president. How my money was invested was not discussed with me. I've never been consulted. That alone should have been a red flag. Churning seems to be a thing along with exorbitant fees. In this last year I lost one third of what I invested in a matter of 6 months..all while going through cancer. Yet he calls every month to say "We're on target". Any time I try to ask questions,I get snapped at! I depend on the interest to make ends meet. I'm worried beyond belief..Our family trusted this investor because he managed my mom's accounts. It now makes me angry to think how frugally she lived at his expense. Buyer Beware!
Pros: I would never use this firm. Every facet is bad.
Cons: I dislike everything about this firm.
Horrible Customer Service.
Over 9 phone calls into them and no one knows
Cons: Broker cons is correct
Money sucking leeches. No fiduciary responsibility. Will suck you dry with fees.
by J. R.,
Pros: Secretary is very pleasant to speak with
Cons: Wothless ... never any advice ... try to talk you out of stock purchases' ... slow when they do what you ask ...
Pros: Used to be good .
Cons: Now are not good .
They talked me out of buying apple at 10$ a share in the late 90s
They talked me out of buying Netflix at $60 a share in 2010 or so before it went up like 500 percent.
They want you to buy boring safe stocks with little upside basically , and a lot of downside.
by Wisconsin Resident,
Sent out almost 5K from an IRA account to the State as unclaimed money, even though we spoke with them 8 months ago to update our details.
Told us over the phone that it was an error on their side, but there was nothing they could/ would do.
Watch your money!
move it out of RBC!
Pros: Monthly statement is mailed to me.
Cons: Doesn't make money, takes forever to get tax documents
I have had an account here for 5 years and closed it today. Overall, this investment account has made virtually no money when compared to my other investments accounts. I strongly recommend looking at other companies as most offer free investment help.
by Pete H,
Cons: Invested in mortgages as the market collapsed because of high commissions. Lost almost everything.
Worst ethics EVER.
Pros: User interface is ok; many tools for managing acct; access to stocks, bonds, mf's, ipo's, etc
Cons: not up to the moment; not instant; sometimes off line
I have been ambivalent about RBCDI since I started trading in it about 5 years ago. Made money/ lost money based on what I purchased. Small trades so no big loss. Jumped at opportunities hinted at by online gurus. Some worked some didn't. Costs have become reasonable since 2015 - $10 a trade instead of $30 (for stocks).
All about COMPLACENCY! but they lose your money in my case 78000.while making close to 20000 in a commission.WHAT!
Pros: Good support staff
Cons: Expensive, questionable ethics
Made trades in my account without my permission. Does not record phone calls so there is no record when trades are mis-executed. High fees. Reacted very badly when I questioned a bookkeeping error.
by Dale Plourde,
For your best interest stay clear of RBC’s platform, it is not dependable. It just randomly will stop working properly, especially first thing in the morning at the start of trading 6:30am pacific time. You can’t put your online buy and sells in as the trading tab during these outage times will not even open, or the order status tab to cancel your trades, stay clear of their investing site. I lost out on many great opportunities as I couldn’t get do my trade, as their system was down. When I would try to call in, my price point had past as it can take up to 10-15 minutes to get a rep. on the phone. I have since switched to another provider. I have no idea how they can even operate with their system.
As well RBC does not offer premarket or aftermarket online trading which is really important to have.
Cons: Bad service, terrible online tools
In my 30 years of investing, I have NEVER experienced as bad of service, incompetence of information or stupidity as I experienced with RBC. Their online tools are terrible, the three advisors who "worked" on my accounts were each looking to boost their own commissions rather than actually choose appropriate investments for my accounts. The straw that broke the camels back was when I discovered they had sold a 60-month CD after 43 months which meant I lost every penny of interest that had accrued. Even after I explained how stupid that was, they still didn't get it. Idiots! Putting your money under a mattress is better than paying them to "handle" your savings accounts.
Cons: High fees
RBC Wealth Management charges exorbitant fees regardless of whether or not they are successful with your account. They lost over 50% of my investment, and charged their fees regardless. I strongly suggest you steer clear of this type of an organization that focuses on making their brokers wealthy, and not on their customer.
If you are trading options, this is one of the worse platforms you can use to trade. I recently joined RBC DI, stock trading is OK. Not great. It still feels like I am using a 1998 web page. My biggest problem with this platform is that you cannot place a stop loss order on options. Add to that the 20 minute delay and the slow order processing and what you have is a perfect formula to loose all your money. It is impossible to keep up with the options price (up or down) and it seems I am always pricing myself out of the market. I had to modify my order at least 15 times before I finally got my order filled. When that happened the price had fallen more than 50% when I could have stopped my loses at 20%. THIS IS UNFORGIVABLE for a company that claims to be conservative.
I hope RBC reads this post and correct this problem as quickly as possible.
Cons: Ridiculous fees
I am more than unhappy with RBC. They make sure they make more than you do by taking ridiculous fees for any and everything. They will only improve your account to take their fees. So sorry I invested with this group. I find them to be scam artists.