Ally Invest Customer Reviews

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Ally Invest customer reviews: complaints, positive feedback from clients, pros, and cons.

  • Stocks & ETFs: $4.95
  • Options: $4.95 + $0.65 per contract or $3.95 + $0.50 per contract for high net worth or active traders
  • Mutual Funds: $9.95

Minimum to open: $0 for a cash account, $0 for an IRA.

More: Ally Invest Review »

Formed by the merger of two online brokers, TradeKing and Zecco, TradeKing has become one of the largest discount brokerage in the United States. When the merger was completed in December 2012, the new company had $2.6 billion in total client assets under management and over 500,000 active accounts. These numbers have been growing consistently since then.

Ally Invest Offer For Openening an Account

Low-cost trading with no minimum at Ally Invest.

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TradeKing/Ally Invest Customer Reviews

by Flo, 8/17/2017

Pros: It works?

Cons: Refusing withdrawals

Partial transfer treated as a full transfer and then denied. When I called customer service, the representative asked me why I wanted to do a partial transfer but still keep my account at Ally open. I guess he's got a point... who would want to have an account with them!

by RMay, 7/26/2017

Pros: None ... virtually none.

Cons: Rude, refuse withdrawals for 60 days after deposit.

Avoid Ally at all costs. I wired money in to activate an old Tradeking account on a Monday for the purpose of autotrading various strategies offered on the Collective2 website who listed them as a compatible broker. Turns out they are not compatible, and apparently very proud of the fact that they don't support any third party applications. When I sent in a wire request form to have my money returned, I was told there is a 60 day hold (!!!) and no money would be returned until that time had elapsed. So they are somehow legally allowed to hold customer funds for as long as 60 days for no reason whatsoever ... and the rudeness of the person I spoke with about this was just unbelievable. Stay away from this company!!

by Steve, 6/30/2017

Pros: Customer service is available 24/7?

Cons: Technical issues with their website (ally.com)

I'm a current customer with horror stories regarding Ally Invest. Basically couldn't access my investment account when I NEEDED. They issued me credit for their website/account outage, cost me $$. Oh, and when I tried a partial transfer, they locked my account claiming they received a request for full transfer. I had to wait days to resolve the transfer "error". In the meantime I was losing $$. As I type this I'm still waiting. They let me access my account again but they have de-linked my bank info so I can't pull out my funds, clever ha?

Leading U.S. Brokerage Review Websites About Ally Invest

"TradeKing's non-tiered rates and uncomplicated pricing make it a good value among online stock brokers. You also get useful research information and analytical tools, and you have access to educational resources and customer service if you need it. With TradeKing's strong trading and investment tools, you can analyze your options carefully and then execute with precision."

TopTenReviews.com

"TradeKing has great pricing, great customer service, helpful online training, and adequate mobile integration. For a trader who needs low cost, and no hidden fees – TradeKing is hard to beat."

InvestorJunkie.com

Brokerage reviews from customers/users/consumers. Broker ratings, promotional codes, scam reports/complaints, pros and cons, stocks, options, ETFs, mutual funds trading/invseting commissions/fees for 2017. Consumer opinions and feedback on brokerage services.
TradeKing/Ally Invest Customer reviewed by TopRatedFirms.com users. 3 customer reviews. Rating: 1.