How to Close a JP Morgan Investing Account
• A J.P. Morgan investing account can be closed in a few different ways.
• Sometimes, a closing fee will apply.
• Taxes may also come into play, so keep that in mind.
Leaving an unused account open can be risky today with fraud and cybercrime on the rise. If you no longer need your J.P. Morgan Investing account, here’s how to close it:
Close Chase Investment Account With Liquidation
The most common way to close an investment account is to sell everything in it, move the cash out, and then request the closure. Since all robo accounts at J.P. Morgan Automated Investing have already been changed into brokerage accounts, there’s only one account type to deal with. Here are the steps:
Step 1:
Selling securities in a J.P. Morgan Investing account is simple. Log into the website, find the account, click the Menu button on the account tile, and select Positions. You’ll see all your holdings here, and you can sell them.
Step 2:
After selling, wait one business day for trades to settle. Then, go to the Pay & Transfer tab on the site’s top menu and select Transfer Money.
From here, you can move funds to an external bank account or a Chase account through ACH. You can also add a new bank or choose a wire transfer.
Step 3:
The account won’t close on its own, even with a $0 balance. To close it, call 800-392-5749 and request closure.
You can also send a secure message. On the site, open the settings menu (three bars in the top-left), click Secure Messages, choose Contact Client Services, select your account, and pick Account Closure under Topic.
The same process works in the Chase mobile app. Secure Messages are under the profile icon (upper-right). To sell holdings, tap the account tile, then More (lower-right), and then Positions. The Pay & Transfer button is in the main bottom menu.
Close Chase Investment Account With ACATS
If you’d rather not sell or withdraw your holdings, there’s another option. A full transfer through the Automated Customer Account Transfer Service (ACATS) moves all assets to another firm, and your J.P. Morgan account closes automatically.
Step 1:
Open an account at another firm and make sure it accepts the assets you hold at J.P. Morgan. Not all firms accept every type, like certain mutual funds or bonds. Options that expire in less than a week should not be transferred.
Step 2:
Ask the new firm to request a full ACATS transfer from J.P. Morgan.
As an example, see
How to Transfer From JP Morgan to Robinhood.
Internal Method
There is also an internal transfer option. Here, assets are moved to another J.P. Morgan account instead of an outside firm. The old account won’t close automatically, so be sure to call and request closure after the transfer.
Both accounts must be the same type (for example, joint to joint). Like with ACATS, nothing is sold in this process.
Remember the Tax Man
Selling securities or withdrawing cash can create taxable events. It’s smart to check with a CPA before doing either.
Alternatives to J.P. Morgan Chase
Looking for another broker?
Charles Schwab offers a stronger website and more products.
Robinhood has a better trading platform and mobile app.
Beware of Closeout Fees
J.P. Morgan charges $75 for ACATS transfers and also $75 to close an IRA. Wire withdrawals cost $25 if sent to a non-Chase bank (free for Private Client accounts).
Closing Other Investment Accounts with J.P. Morgan
J.P. Morgan also runs other investment services that offer advisory and brokerage accounts. These can be closed in the same ways: sell, withdraw, and close, or transfer internally or with ACATS. Because these are full-service accounts, you might need to work with your assigned advisor to place trades or withdraw money. However, ACATS transfers can usually be done without them, as long as the receiving firm can take all the assets.
Updated on 9/24/2025.
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