How to Close a J.P. Morgan Investing Account
• A securities account at J.P. Morgan can be closed in more than one way.
• In some situations, there will be a closeout fee.
• The Internal Revenue Service may want a share in some cases, so it pays to be prepared.
An investing account that sits unused and unmonitored can still carry some risk in today’s world of fraud and cybercrime. If you have a J.P. Morgan Investing account you no longer need, here is how you can close it:
Close Chase Investment Account With Liquidation
The most common way to close a securities account is to sell the holdings, move the cash out, and then request that the account be shut down. J.P. Morgan also still offers Automated Investing, but here we are focusing on the steps for closing a brokerage account.
Step 1:
Selling securities in a brokerage account at J.P. Morgan Investing is simple. Just sign in to the website and use the trading tools to place sell orders for the positions in the account you want to close.
Step 2:
Once the account has been reduced to cash, the next step is to move the money out. Sales generally take one business day to settle before the proceeds can be withdrawn. After settlement, go to the Pay & Transfer tab in the top menu of the website and choose the option to move money.
From there, you can transfer money to an external checking or savings account (or to a Chase Bank account) through ACH. If you need to add a bank, you can do it on the transfer page. A wire transfer is also available.
Step 3:
Now it is time to close the account. It will not close automatically just because the balance is $0.00. To close the account, you can either call the broker-dealer or send a secure message. The phone number is 800-392-5749.
You can also send a secure message to request account closure. On the website, open Main Menu (the three horizontal lines), click Secure Messages, choose + New message, select “I have a question about one of my accounts,” choose the account, and then select the most relevant inquiry type. Be sure to include the last four digits of the account number and the reason you want the account closed.
These same basic steps can also be completed in the Chase mobile app. The Secure Message Center is located under the profile icon in the upper-right corner of the app. Selling positions and moving cash can also be done inside the app through the trading and Pay & Transfer tools.
Close Chase Investment Account With ACATS
If you do not want to bother with selling and withdrawing, or if you want to keep your investments intact, there is another route. A full transfer through the Automated Customer Account Transfer Service (ACATS) can move transferable positions to another investment firm, and the account at J.P. Morgan Investing will generally be closed as part of the full transfer.
Step 1:
Open an investment account at another firm and confirm that it will accept the assets in your J.P. Morgan Investing account. This step matters because some assets may not transfer cleanly to every brokerage. Option contracts that expire in less than 7 days generally should not be moved.
Step 2:
Request a full ACATS transfer out of J.P. Morgan Investing into the new account. The request should be submitted through the receiving firm.
As an example, see
How to Transfer From J.P. Morgan to Robinhood.
Internal Method
Similar to an ACATS transfer, there is also an internal transfer option. Instead of sending the old account to another firm, the assets are moved into a second J.P. Morgan investment account. This type of transfer will not necessarily close the outgoing account automatically, so be sure to request account closure separately after the transfer if that is your goal.
The second account generally needs to be the same type with the same account owner. As with an ACATS transfer, the advantage (or disadvantage) of this method is that nothing is sold.
Remember the Tax Man
Uncle Sam may send you a tax bill if you sell securities in a taxable account or if you take a distribution from a retirement account. It is always a good idea to talk with a CPA before taking either step.
Alternatives to J.P. Morgan Chase
If you’re looking for a replacement for J.P. Morgan Chase, there are a few solid choices.
Charles Schwab has a better website
and more products.
Robinhood
offers a trading platform and a stronger mobile app.
Beware of Closeout Fees
J.P. Morgan Investing has a $75 ACATS fee for outgoing transfers. It charges the same amount to close or fully transfer out a retirement account in most situations. Withdrawing cash by wire costs $25 (assuming it does not qualify as an internal wire; Chase Private Clients do not pay this fee).
Closing Other Investment Accounts with J.P. Morgan
Besides J.P. Morgan Investing, J.P. Morgan Chase & Co. has other investment divisions that offer securities accounts in both advisory and brokerage formats. These accounts can often be closed in similar ways. Internal transfers and ACATS transfers can work, along with the standard approach of selling, withdrawing, and then requesting closure. Because these other businesses are full-service investment firms, you may need to contact the assigned investment advisor representative to place trades or withdraw cash. An ACATS transfer can usually be done without contacting that advisor, assuming the receiving firm can accept all of the assets in the account.
Updated on 4/14/2026.
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