How to Delete a Moomoo Account
If you are a Moomoo customer and want to close your account, there are a few simple ways to do it. The process is quick, but there are some important details to know before you begin. Read on for more.
Available Moomoo Account Closure Methods
When closing your account, you have two main choices. You can either request an account closure through Moomoo’s support team, or you can do an account transfer, which will close the account automatically.
Here are the details of each method and the steps needed to close your account successfully.
Manual Moomoo Account Closure
One way to close a brokerage account is manually. This involves selling all your investments, withdrawing the remaining cash, and then submitting a closure request. The process is simple, but there are a few things that might delay it.
First, your account must be in good standing. Any unpaid fees, margin calls, or margin balances must be cleared before the closure request can be processed.
Your account must also be at a $0 balance. Even a few cents left will prevent closure until the balance is cleared.
Once your account is ready, email support at cs@us.moomoo.com.
Moomoo Promo
Open Moomoo Account
Automatic Moomoo Account Closure
Another way to close your account is through an ACAT transfer from another broker. If you request a full transfer from Moomoo, your account will automatically close once the transfer is done.
While an ACAT transfer is straightforward, it’s important to prepare your account first.
Make sure there are no unsettled funds or transactions. Deposits, bonuses, and trades need time to settle. After everything has cleared, you can request the ACAT transfer.
If you hold global stocks, check with the new broker to confirm they accept foreign securities before starting the transfer.
Moomoo Transfer Fees
Moomoo does not charge a fee just to close an account. However, there are fees tied to how you move your money out.
For manual closures, ACH withdrawals are free, but wire transfers cost $20.
For account transfers, Moomoo charges $75 for a full ACAT transfer.
Accessing Documents After Closing Moomoo Account
After closure, you can still access your documents and personal information for at least six years. U.S. rules require brokers to keep records for customers. If you need trading history or tax documents, Moomoo will provide them on request.
Updated on 9/24/2025.
Continue Reading