How to Delete a moomoo Account
If you are a moomoo customer and want to close your account, there are a few simple ways to do it. The process is fairly straightforward, but there are some important details to understand before you get started.
Read on to learn more.
Available moomoo Account Closure Methods
When you decide to close your account, you generally have two main paths. You can either request an account closure through moomoo's support team, or you can transfer eligible assets out and then finish closing the account once everything has been removed.
Here are the details of each account-closure method and the steps you need to take to successfully shut down your account.
Manual moomoo Account Closure
A common way to close a brokerage account is to do it manually. The process involves liquidating all of your assets, moving your money out of the account, and then submitting a request for the account to be closed. The process is simple, but there are a few things that can prevent your request from going through.
First, it is important to know that the account must be in good standing before moomoo’s support team can process your request. If you owe any money because of fees, margin calls, or margin borrowing, those obligations need to be resolved before you can close the account.
You also need to bring the account to a $0 balance. Even if there is just $0.01 left in the account, the broker cannot fully close it until the balance has been reduced to zero.
When your account is ready, simply email support here (cs@us.moomoo.com).
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Automatic moomoo Account Closure
Another option for winding down your account is to transfer eligible stocks to another broker. Once the positions are moved out and any remaining cash or account obligations are handled, the account can then be closed.
While requesting an outbound transfer is fairly easy, it is helpful to know how to prepare your moomoo account for it.
To begin with, make sure your account does not have unsettled funds or transactions. Bonus payments, deposits, and recent trading activity can all have settlement periods. Once funds and transactions are fully settled in your account, you can move forward with the transfer request.
Another consideration for moomoo users is that not all brokers support foreign securities. If you own global stocks, check with the receiving broker before starting the transfer.
moomoo Transfer Fees
It does not cost anything to close your account at moomoo. However, depending on the method you use to close your account, there are some related fees to keep in mind.
When manually closing your account, you must transfer funds out. ACH withdrawals are free, but wire transfers cost $20 for a U.S. bank and $25 for a foreign bank.
If you use the transfer-out method, the main fee to watch for is the outgoing transfer fee. moomoo charges $75 each time stocks are transferred out.
Accessing Documents After Closing moomoo Account
After closing your account, you can still access your documents and personal information. According to moomoo, account information is maintained for six years, and you can still log in with your credentials to access tax documents.
Updated on 4/14/2026.
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