How to Delete a Moomoo Account
If you are a Moomoo customer and want to close your account, there are a few simple ways to do it. The process is quick, but there are some important details to be aware of before you begin.
Read on to learn more.
Available Moomoo Account Closure Methods
When you decide to close your account, you have two main options. You can either request an account closure through Moomoo's support team, or you can set up an account transfer, which will automatically result in an account closure.
Here are the details of each account closure method and the steps you need to take to successfully close your account.
Manual Moomoo Account Closure
A common way to close a brokerage account is to do it manually. The process involves liquidating all of your assets, transferring your money out of your account, and then putting in a request for your account to be closed. The process is simple, but there are a few things that could stop your request from going through.
First, it is important to know that the account must be in good standing before the Moomoo accounts desk can process your request. If you owe any money from fees, margin calls, or margin use, those debts need to be taken care of before you can close your account.
You must also bring your account to a $0 balance. Even if there is $0.01 in your account, the broker cannot close it without setting up a way to get your account to $0.
When your account is ready, simply email support here (cs@us.moomoo.com).
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Automatic Moomoo Account Closure
Another option for closing your account is to set up an ACAT transfer from another broker. When you select a full transfer from Moomoo, your account will be automatically closed once the transfer is complete.
While requesting an ACAT transfer is easy, it is beneficial to know how to prepare your Moomoo account for the transfer.
To begin with, ensure that your account doesn't have any unsettled funds or transactions. Bonus offer payments, deposits, and trade activity all have a settlement period. Once funds and transactions are fully settled within your account, you can proceed with the ACAT transfer request.
Another consideration for Moomoo users is that not all brokers support foreign securities. If you own global stocks, check with the receiving broker about transferring them.
Moomoo Transfer Fees
It does not cost anything to close your account at Moomoo. However, depending on the method you use to close your account, there are some unrelated fees to consider.
When manually closing your account, you must transfer funds out. ACH withdrawals are free, but wire transfers incur a $20 fee.
If you opt for the automated account transfer method, the main fee you will face is the ACATS fee. Moomoo charges $75 for a complete account transfer.
Accessing Documents After Closing Moomoo Account
After closing your account, you will have access to your documents and personal information for at least six years. Regulators require brokers in the U.S. to maintain and store records for each customer. Whether you need to access your trading history or tax information, Moomoo will provide the necessary documents upon request.
Updated on 6/24/2025.
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