Ameriprise Financial Rating

Customers Rating:    brokerage firms reviews

Ameriprise Financial customer reviews and ratings. Brokerage account pros and cons, advisor complaints, investment planning services rating. Is Ameriprise good and safe firm?

Finding Financial Advisor

If you are looking for a professional money management service in your area, you can search for a Financial Advisor on this website.

Find Financial Advisor

Ameriprise Financial Reviews

by R. Guiliani, 9/29/2021

Pros: Real financial advisors, honest and caring

Cons: none

I recently had the opportunity to work with professional agent from Ameriprise. He was polite, professional and on top of his game. He made me aware of options available I had not considered while laying out a solid foundation for continued growth. I can't say enough about him, his can-do attitude and reliable service. Thanks Ameriprise.

by Cullen Bellemore, 7/26/2021

Pros: Ameriprise agents are good at writting positive reviews on this site

Cons: Practiced presentations that are well coached with your money as the target

If you think Ameriprise has your best interest in mind, ask them to sign a fiduciary agreement!

by Gary Sanchez, 7/2/2021

Pros: The BEST out there


Smart, know finance, and are able to understand taxes. Our advisor was able to point out all the areas our previous one time consultant made mistakes. He helped us realize we could be saving so much with taxes and helped create a great investment portfolio for us. Get yourself a REAL advisor. Actual human that knows his stuff.

by Vince Porter, 6/27/2021

Pros: Finance experts, smartest of all, and quality recommendations


As someone who studied finance, I understand the art and the science that goes into financial planning and these guys get it! They completely restructured my portfolio and gave me something way less volatile than what I had but my returns were still very strong! They taught me about insurance as great financial instrument to use. They are quality. Always beware of those financial advisors that are so quick to just throw you into a single mutual fund and then ignore you or provide insurance without reaching what it is. That’s what my JP Morgan advisor did to me. Ameriprise is leader in financial planning and financial education. Thank you! I feel more confident with my Ameriprise advisor and my returns have been higher too!

by Rosa Santos, 6/24/2021

Pros: Experts in Retirement and Investment Planning

Cons: Underappreciated company

Ameriprise has been the best experience. This is the type of service every financial advisor should provide to their clients. I was with Vanguard and they sucked compared to this firm. These advisors are actual financially geniuses. Not a bunch of college kids in a call center giving terrible generic advice like Fidelity and Vanguard did with me. Never going to leave Ameriprise.

by Frank Keller, 6/15/2021

Pros: Fiduciaries, educators, and competent


Best financial planning and advise firm. They understand estate strategies. They understand investments and financial planning. They understand insurance. They understand taxes. 10/10

by Judy Wilson, 6/14/2021

Pros: Smart, Informative, Trusted


I switched from Vanguard to Ameriprise and.. WOW. The level of expertise and advice is incomparable. Highly recommend an Ameriprise advisor.

by Leo Burns, 6/11/2021

Pros: Best Advisor I’ve Worked With


I’ve worked with a lot of advisor, from the terrible “low-fee” advisors to RIAs, and my Ameriprise advisor has been the best advisor. You get what you pay for. All these comments about fees being high are from people who want good service, advice, and recommendations, but they want it for free, and can’t wrap their heads around why their portfolios are terrible and Fidelity just connects them with a call center filled with newly graduated college kids that don’t know a thing about investing and CERTAINLY not financial planning (completely different things). If you’re serious about financial planning, investing, and retiring confidently, see an advisor from Ameriprise. They are known for financial planning. Not these sweatshop brokerages where you are just a number so they control your assets and leave you in the dark thinking you are saving money… what a joke. I get a feeling some of these comments are from competitors. Thank you Ameriprise for all that you have done for me.

by Ramona Ceaman, 6/10/2021

Pros: Nice and personable

Cons: Charge high fees resulting in less earnings/gain over time

Most of the people that use Ameriprise seem to like their advisor. This is by design. They are sales people first and advisors second. True, they are nicer and contact you more than other financial advisors but adversely you will make less money on your Ameriprise investments due to high fees and fund operating percentages. It can amount to some serious money loss over time. But if you want to hire someone to call you frequently, use Ameriprise. If you want to make more money, use an advisor that invests in low fee funds. Do your homework. Compare fund cost percentages and performance. Just because a fund charges a high fee doesn't mean it will make you any more money.

by Christine Garcia, 6/9/2021

Pros: Top service and top advice! 10/10

Cons: Zero

I absolutely love my advisor from Ameriprise. My sister is with an Ameriprise advisor in Florida and she feels the same! Love, love, love them! This firm is for sure the industry leader in service. They are so caring and really take the time to teach and explain. They even loop in experts when I requested without hesitation, showed me proof when I was in doubt, and took the time to educate. I was with Wells Fargo before and WOW. They DID NOT call me as often as my Ameriprise advisor or try to meet with me or explain to me what the F they even had me in. The old school banks have to up their standards. Ameriprise = quality advice and recommendations!! 10/10

by Judy Kies, 6/6/2021

Pros: Very insightful and helpful


It’s true when they say, “you don’t know what you don’t know.” I started working with my advisor a few years ago, and if it wasn’t for him, I would not be living as confidently and securely as I am now - especially after a terrible divorce!!! He taught me so much about what options are available to me and helped me feel confident and back on my feet once we got my finances in order. He helped me understand my taxes too. My CPA didn’t even do that!! Everything from soup to nuts with my investment portfolio to my medical directives and estate plan for my kids. I couldn’t be happier with my advisor.

by David, 5/23/2021

Pros: None

Cons: More so a group of Annuity Salespeople, from my experience.

More so a group of Annuity Salespeople, from my experience.

by David Johnstone, 5/21/2021

Pros: Great personal service and very educated about investments and planning

Cons: They have a lot of hate from people that don't understand

My Ameriprise advisor has literally changed my life around and my financial picture. People leaving negative reviews here DO NOT understand the difference between financial planning and advice compared to just opening your own account and trying to figure it out on your own... BIG DIFFERENCE. Investing the right way takes a science and an art. I have lost so much money trying to do what they do on my own in the past years. My advisor works hard for me, and yes, they are compensated for it. I have never been charged a fee that I was not aware of by my advisor. If your advisor sucks, GET A BETTER ADVISOR. Do not consider everyone bad because of some bad seeds. The company is just the resource the advisors are able to use to help you... you should be involved in every decision and the decision maker. That is how it is with me and my advisor and I can't be any happier..... I've experienced the other "advisors" at the brokerages. Terrible service, no care for the client.

by jim hall, 5/16/2021

Pros: none

Cons: charge too much

I started with American Express Financial Advisors back in 1999 and was charged $600 up front and told there would be no more fees involved. Ameriprise took over and started charging $20 per year (not a big deal) and said it covered all my funds (be aware my accounts were in the thousands of dollars range). Then they talked me into switching my 401K from the job I was leaving into their fund and I started getting charged an additional $20 a year for that fund too (once again in the low thousands of dollars) and they made the excuse that it was a different kind of fund and that's why the additional fee. Finally the straw that broke the camel's back was when they were going to start charging $100 per year for each fund so I closed my accounts (which they charged me $50 to do) and used the money to pay off credit card debt to save on the interest since that was actually in "my" best interest.

by Vance Everstone, 5/12/2021

Pros: Always there if you need to contact them

Cons: Highest fees, not fiduciary company

Ameriprise is not a fiduciary financial advisor. There investments put them first instead of your long term benefit. Examples of looser investments are: 1) real estate Reits 2) high cost/low cost annuities. 3) Riversourse insurances 4) Other obscure Ameriprise related stock funds. All are not the good performing low cost investments that produce the highest return for you in the long run. All are investments that produce the highest return for Ameriprise and the "Agent". Wish i had it to do over, I could easily have twice the income than with Ameriprise.

by Katherine Wu, 5/4/2021

Pros: 1) Your advisor is YOUR advisor 2) Lots of resources and help 3) leaders in ACTUAL financial planning

Cons: None

I currently work with an Ameriprise advisor in Los Angeles and he has been so so great. I am self employed so helped me with planning for my retirement, long term care, and education planning for my nieces and nephews. They always keep me updated with what is going on and I love the relationship we have. I can say that my advisor is like family to me. I prefer it this way. Definitely when it comes to handling my finances. My advisor also reviewed my father's trust and helped me set one up for myself too. I can not be more thankful. The type of service from my advisor at Ameriprise is nothing compared to what I was getting at UBS. My friends that are at Fidelity also do not get this type of attention or service so i am happy.

by Casey, 4/26/2021

Pros: Excellent client service. Real fiduciaries. Industry leaders in research and investment management. Very helpful in every way.

Cons: None really

I made the switch from Fidelity to Ameriprise and I couldn’t be happier and more thankful. The depth of the planning and advice I received from my Ameriprise advisor can’t be compared to anything I received at Fidelity or while I was with Vanguard. Amerirpise actually creates a custom plan for you and reviews your entire financial picture to help. And they check in with you too. My Amerirpise advisor taught me so much and how it all comes together. The client service with your own personal advisor can not be compared to calling a random advisor in a call center like where I was at before and it felt like they did not really care about you. The personal touch at Ameriprise can not be replaced.

by Arthur, 4/24/2021

Pros: Sharp, excellent customer service, experts in all areas, great advice, very knowledgeable, experienced

Cons: None

I thought I understood investments and would never pay a dime to an advisor, but I was an idiot for waiting so long. I love that I hired a financial advisor. There is so much I have learned from Sam (my Ameriprise advisor) and have made some great investment decisions thanks to his recommendations and guidance. Sam always checks in with me to share the latest and greatest investment research too. The amount of research his team does is incomparable to what I was doing for my own portfolio. Sam also took a look at my trust documents and helped me with reducing my taxes. I was shocked by how very well-rounded he is. I was even more shocked that my CPA didn’t think of the things my financial advisor thought of. He’s really been a savior, and I love all of the reads he shares with me too. You really do get what you pay for at Ameriprise. I highly recommend.

by Kevin, 4/11/2021

Pros: Our advisor is very knowledgable and did a great job in walking us through our options. He was not biased towards their own products and educated us on the pros and cons of the different recommendation alternatives. Our advisor also helped us strategize for tax and estate planning, which was an amazing help to us! So much we didn’t know that our CPA and estate planning attorney didn’t mention!

Cons: Not all advisors are built the same, but this is applies to every industry where the advisors/agents operate independently under a big name.

Our advisor has been great to us. We have learned so much from him. He has provided us with multiple financial plans over the years, helped us come up with solutions that we compared to other alternatives, which he went through and explained the differences. Just make sure your advisor is a CFP! The option for your investment choices is ultimately yours but the advisor has to be qualified enough to guide you. We are lucky that our advisor is very knowledgable in tax planning and estate planning as well. He has helped us in making big financial decisions (e.g., comprehensive analysis for lease or buy home and investment allocations and long-term care planning). He walked us through all of the pros and cons of each insurance option too and allowed us to ultimately pick what we were most comfortable with. Regarding the fees being high, that is all negotiable and they are honestly competitive. You are paying for the advisor’s time, advice, and service, so the negative comments below shock me. Good planning and advice costs a fee as with any other service. By saying to go to Fidelity or brokerages where you manage your own account without having the background or knowledge is the equivalent of recommending someone to remodel their own home because they don’t want to pay a contractor or to do their own taxes because a CPA is too expensive... but this is after consulting with a contractor or CPA for hours and being educated on the solutions and plan he’s come up with for you. Hospitals have good doctors and bad doctors. Real estate firms have good agents and bad agents. Understand your advisors credentials and background before settling with one. A background in finance and/or a CFP designation is must! Our advisor didn’t have it, but he was an exception due to his strong financial and insurance background.

by Lisa, 4/8/2021

Pros: None.

Cons: Told me what I wanted to hear but didn’t follow through.

I hired a “recommended” Ameriprise financial advisor. I paid several thousand for a financial plan upfront, with the agreement that if I liked the plan and his thought process, I would consider moving my 401k to their management. After 3 months and several meetings, the only plan I got included rough idea of asset allocation, an annuity I told him 3 times I didn’t want and an income producing combination of funds that Ameriprise put together. When I asked what funds that included, the answer was “the right ones for you”. I actually laughed. When the “advisor” told me I needed to rollover my 401k to him NOW, I said I was still waiting for a comprehensive plan, including a cash flow mapped out. He got mad, said I was playing around and offered to refund me. I jumped at the chance to get rid of him. Bullet dodged. He never should have said he’d do a financial plan and taken my money because he had no intention of producing one. Or maybe he didn’t know what a financial plan should include.

by Otley Simenson, 3/24/2021

Pros: None

Cons: Sells their products that have low returns with highest costs and commissions in industry

Totally agree with the comments posted by Peter, 3/17/2021. When there are so many low fee methods to invest money, i.e. Vanguard, Fidelity etc. there is absolutely no reason to get tied up with Ameriprise Financial. Now that I look back and see all the money I lost with Ameriprise it just makes me sick. I just got out of Ameriprise and I can already see the funds growing quicker with Fidelity low cost investments. It is really sad to see the carnage created by Ameriprise "self-serving" investments. If you are in Ameriprise, get out now!

by Peter, 3/17/2021

Pros: None I can think of

Cons: Excessive Fees, Poor Performance, Pushing Clients into High Commission Products

If you don't have your money invested with Ameriprise do yourself a favor and immediately switch to a Vanguard or Fidelity where you actually have the opportunity to make money for yourself instead of making your Ameriprise advisor even richer.
The entire goal of Ameriprise is to have you take your money out of any investment that it does not manage and move it into its portfolio of services which are overpriced and underperform. You will be steered to the products that make the advisors the highest commissions (think Riversource Annuities) and be told that this will secure your financial future with no discussions of the exorbitant fees associated with the annuity or your inability to move your money out of it without huge penalties once you figure out what a bad investment you've made.
How Ameriprise ever got the 4.5 out of 5 customer satisfaction rating it claims on the website is unbelievable considering how poorly its products perform compared to other investment firms. The majority of the reviews on this site provide the accurate picture of how Ameriprise really operates.

by Mitch Simpari, 2/27/2021

Pros: Not applicable

Cons: All agents are trained in the same methods to build/acquire your trust

It is just so sad to think of all the money people are loosing compared to investing in low cost funds such as fidelity, vanguard or similar. The Ameriprise agents have no compassion for this. They are successful at Ameriprise when they balance the garbage investments such as annuities, Reits and high cost funds to a point that you do not realize you are getting screwed. Just a shame.

by thomas andersen, 1/28/2021

Pros: none

Cons: Not working for you but for themselves

Ameriprise does not work your account for your benefit but for theirs. After many years of using Ameriprise (with several different agents) I came to realize that their method of concern is not about you but how they can manage and place your money to make them the most over the term. If you are already in Ameriprise I would recommend that you really take a hard, hard look at what they are doing to your accounts. Ask your agent to give you in writing what the costs, fees and commissions are for each investment. If they balk or overly discuss in anyway you can assume you are being screwed. You will undoubted learn that the commissions, fees and costs of your investments are extreme compared to investments like Fidelity, Vanguard. Ameriprise will try to tell you that you are paying more because the investments are closely managed and therefore they make you more. They will not tell you that the more they manage your funds the more they get in commissions, fees. Thus they win and you make less than market rate on your investments. If you want to make about 1/2 of what you would with other investment companies then stay with Ameriprise. They will smile and talk to you monthly if that is what you want.

by Daniel Dumile, 1/1/2021

Pros: Many around in most areas

Cons: Make more on your money than you do

Although Ameriprise/Agents are almost everywhere, if you search internet for "Best Financial Advisor Companies" Ameriprise is rarely listed. That should tell you something.

by Nicholas Gertz, 12/29/2020

Pros: Negative value

Cons: Use your money to make them big fees

Just looked at the REIT my Ameriprise agent put me in back in 2013. In seven years its value went from 15,000 down to 10,000. Ameriprise earns really high fees and commissions off of these accounts. If I would have put this money into a low fees diversified fund at fidelity or vanguard it would easily be worth double the amount; 30,000.00. What a looser! Also, almost impossible to get out of a REIT and if you do it could be at much less value i.e. 50%. I can' t sell the Reit even when I die, it requires an offering. Man, did my agent give me the shaft or what. He lives in a real nice house though.......

by D. Torok, 12/18/2020

Pros: None compared to other companies

Cons: Self-serving, secretive of their fees and commissions

Ameriprise makes it seem complex and confusing so that you feel you need them. You would be better just investing in a very low fee fund at Fidelity or Vangard. These funds are easy to self manage, diversified, have very low fees and will (without a doubt) grow at a better rate than paying ameriprise to muck it up. Check it out for yourself. Ameriprise tries to sell you annuities, Reits and other complex platforms that charge you up to 20 times the fees of a low commission Fidelity or other fund. It is a shame people don't realize this until they have lost lots of $$$ with ameriprise.

by MLR, 12/16/2020

Pros: None

Cons: I was a client for 20 plus years for the first 15 years they did made a return but the last 3 years they have not made a positive return drop they lost money after I paid $30,000 in fees.

Pass on Ameraprise.

by Ann, 11/29/2020

Pros: Got nothing here

Cons: They suck

They just suck, period

by Sidney Resamore, 11/23/2020

Pros: Creative in finding funds that make them high commissions

Cons: Avoid funds that are low cost and would make you money

Looked at my investments and found out Ameriprise commission rates about 10 - 20 times higher than similar investments with Fidelity. Performance with the Ameriprise investment was actually much worse than the Fidelity investments that had lower fees. Ameriprise said their funds were better because they were more closely managed than other investment funds. Really? Seems like Ameriprise is charging high rates so I can make less.

by James, 11/1/2020

Pros: None

Cons: Too Many To List.

Stay away from Ameriprise Financial. They focus only on one thing; making money for themselves. They care nothing for the client. They are fast talking spinners who convince you to invest in financial products that are inappropriate for you but make money for them. They push annuities constantly. And, REITS. Stay away from them. Please.

by Owen Anders, 10/14/2020

Pros: Arrogant, self serving (good for them)

Cons: Arrogant, self serving

This review is in response for comments posted by Jay, 10/12/2020. Jay, feel bad for you bud, unfortunately it happens far too often. What they did to you would be grounds for a lawsuit. It was truly unbelievable. I hope you hold them accountable. Concerned former Ameriprise client.

by Jay, 10/12/2020

Pros: Made some money for me in short time they permitted me to stay with them. CEO never met or corresponded with me, but has acknowledged me via e-mail since they asked me to leave.

Cons: Not completely informative; too much emotion; not flexible

I joined Ameriprise on a friend's recommendation for a managed account of mostly an IRA The trader immediately took my account, sold everything and invested virtually all in mutual funds without reviewing with me. I made some small recommendations for purchases, nearly all of which the trader declined to make since he "managed" my account. I learned much later through a third party he was following a "cookie cutter" account, and had little room for fluctuation.

They later recommended an annuity. Two days later when I came to the office I asked for a little more time to decide. The trader refused (suggesting later I was too nervous since I had asked to go to the men's room twice--which in actuality was a urological problem) and asked me to leave. I then received a very angry call from my financial advisor telling me to remove my accounts (which were in the higher six figures) ASAP. When they didn't all move for several weeks, I had to call Corporate several times...Corporate did take care of it but said I really didn't have to remove all my accounts if I hadn't wanted to, unlike what the advisor told me.

I did finally move to a brokerage firm that shows me a lot more respect and will let me even take an annuity from yet another firm or split my holdings. With Ameriprise it was either all or nothing. And what on earth they hoped to accomplish by telling me to leave is a mystery other than to let the financial person let off some steam. I am a 70+ year-old stroke survivor (not familiar with the market) and each day appreciate the kindness, respect, and dignity I'm getting from my new brokerage Firm and they seem to appreciate the business I've given them. And further, the new Firm has looked at all my finances and my life in general, and not only what I have in the market, and further, the new Firm[s fee is less than Ameriprise's.

On a positive note, the CEO of the Ameriprise franchise, who never met or corresponded with me while I was there (he said his staff kept him "informed"), has acknowledged me via polite e-mails and does seem to have a better temperament. And I did make some money in a rising market but am a long-term guy my current Firm assures me they will be kinder and i can stay forever (I asked for them to at least keep me a year minimum and they agreed.)

by Stan Rumel, 9/20/2020

Pros: They are good at selling financial products

Cons: The products they sell are costly in fees, commissions with moderate performance

One thing I can say about Ameriprise is that they ensure to keep in contact with you. In my case at least quarterly. They review all the accounts with you usually via teleconference, especially now with the Covid virus. The mistake I have made in my financial planning is that I did not compare what I would have made with other financial companies; Fidelity or Vangard for example. When I did this comparison, however, I learned that I was loosing a great deal with Ameriprise. The investment performance was lower than other investment companies. Additionally, the fees, commissions were significantly higher; up to 20 times higher than self managed Fidelity/Vanguard investments. I calculated that if I would have gotten rid of Ameriprise 15 years ago my account value would be double what it is today. Dont trust me though, do your homework and compare fees, commissions and performance of investments.

by Steve, 9/15/2020

Pros: Our Ameriprise broker analyzes our full financial picture, not just the money we have with Ameriprise. Our Ameriprise advisor and her staff are top notch, responsive and attuned to our accounts. Our advisor contacts us at least once every six months to address our overall finances (again, not just the money we have with Ameriprise).

Cons: None really

We have been pleased with the service and the progress of our investments. Our advisor has us very well diversified in stocks, municipal bonds, CDs, ETFs, mutual funds and cash. The fees are a little higher than some other firms, but we believe our advisor is working on our behalf and she takes her role as a fiduciary seriously. We inherited some money and asked our advisor for suggestions on how to invest the funds. Instead of taking our money to earn her more commissions, our advisor recommended we pay off our mortgage instead, so we did.

by John Chiriano, 9/1/2020

Pros: Nice personality, good actor, can talk you into anything

Cons: Does not work to help you but to make money for Ameriprise

Recent comments by submitters to this website continue to state how their Ameriprise financial adviser is nice and great to work with. Ameriprise routinely has the client rate their advisor which mostly questions how much they call and discuss your account. Isn't it amazing that they never ask about how you would rate "Ameriprise" on its financial performance such as comparing fees, service charges and commissions? This is because their strategy is to have the advisor strategically contact you so to re-emphasize how much they care about you and reinforce the feeling that your accounts are being well managed. The more they keep in touch with you the less chance you will research other investment companies and learn that Ameriprise charges 10 to 20 times what others do for fees, commissions. I wish everyone who uses Ameriprise just remember that it is not about the "advisor personality" or how nice he/she is, but about how well they perform financially. Important** dont believe what the Ameriprise Advisor tells you. Instead, evaluate their service charges, fees, commissions against the other leading investment companies. You will learn that you are getting ripped off by an advisor that is "nice".

by Russell Warren, 7/26/2020

Pros: Love the broker. Operates in my best interest and with head office messes up (as they do frequently) he handles it

Cons: None

Central Office systems are designed for the ease of the company, not the customer. Have been with them since 1986 and have pretty consistently found that to be true.

Think they know it. I frequently receive requests to evaluate my local representative who I love but in all of those years I have never been asked to evaluate the head office which develops the policy, the forms, and the systems. Just this past week I requested that a donation be sent directly from my account but their form does not include the designated use of the donation so I have to send the charity notice that it is coming and why. Earlier in the same week I was sent an auto sign for a $280K product Pretty easy to figure out how to sign. No so much figuring out how to see
what I was signing. At my request my representative sent me a hard copy so I could review it.

If they wanted to focus on customer service they could easily view their systems with that in mind. They don't, so it falls on the local rep to fit the needs of the client with the policies of the head office. Fortunately mine always does and without a whimper. They need to thoroughly analyze the customer orientation of USAA if they want to be at least adequate. If my rep retires I am out of there!

by Helen Franklin, 7/7/2020


Cons: Joel van Hofwegen San Jose, refused to buy Amazon when I requested it, said it wasn't going anywhere. I switched to Ameriprise in MNN they lost my funds, never told me, I just found out today. I closed the account, but they really screwed me.

Sloppy communication, they lost one $1,000 check I wanted to invest. They couldn't care less. They finally found the check, lost for a month! Opportunity for the stock was lost. I demanded they buy the stock at the price on the date I had on that check . They refused. Cost me money because of their negligence. I closed the account, sloppy customer relations, sloppy firm.

by Albert Simmons, 6/22/2020

Pros: Broker doing their job

Cons: None - not their fault

The brokers are basically doing the job asked of them by Ameriprise. Unfortunately, Ameriprise charges high fees which ensures they make a profit even when the market goes into the dumps. Only thing I can recommend it to ensure you ask the Broker to give you the fees charged for every investment in writing; email is fine. You will be surprised how much you are paying for the investments. You may be more surprise to find out that Ameriprise is making more on your investments that you are. Check it out!

by ron, 6/12/2020

Pros: Very friendly and I can call him anytime I want.

Cons: Fees might be a little high.

Not making as much as I would like,but who is?

by John Tappan, 5/27/2020

Pros: Focus strongly on Ameriprise's values

Cons: Can vary based on educational background of advisor

Ameriprise Financial is a top company with a strong mission statement: "To help people feel confident about their financial future". The proof in their success is the high approval rating on its client - 4.5 out of 5. The financial advisors are well trained and skilled in making people feel better about the poor performance of their portfolio. This is only achieved by building a trust relationship. This advisor-client trust is key to the continuance of the business relationship. What other company would be able to maintain a relationship where almost all of its clients have no idea how much they are paying in investment fees and maintenance charges. In our current economic times Ameriprise has been able to advise clients where to invest their money so that money is always made for Ameriprise. All financial markets are down and many clients took a serious hit. The proof that Ameriprise Financial is the best is that most people will stay with them even though they are loosing money every single day. They can always say that they "feel confident" about their financial future with Ameriprise.

by Jim Cracchiolo, 5/17/2020

Pros: Ameriprise compensates its leaders well

Cons: None

Ameriprise is a great place to work. Its staff of financial advisors are well compensated despite having limited financial knowledge. It is great to be able to make money, i.e. 24 mil/year in an economy where all client are loosing their shirts. God Bless America

by Sonny Jenkins, 3/20/2020

Pros: None at all

Cons: Just looking out for themself

As I am loosing money in the CO-19 Virus market decline, my broker and Ameriprise are still making high commissions and charging excessive fees. For them it is a win- win.

by David Byron, 2/28/2020

Pros: I got nothing

Cons: Too many to list here

In a down market like we have now, your investments may drop up to 10% due to stocks dropping. Ameriprise, however, continues to charge you regular account fees, expenses and commissions in some cases up to 5%. They charge you whether your account goes up or it goes down. Nice to pay to loose money, isn't it? The fees they charge are up to 10 times what is charged by other investment companies such as Fidelity. Get out of Ameriprise as soon as you can!

by David Byron, 2/28/2020

Pros: I got nothing

Cons: Too many to list here

In a down market like we have now, your investments may drop up to 10% due to stocks dropping. Ameriprise, however, continues to charge you regular account fees, expenses and commissions in some cases up to 5%. They charge you whether your account goes up or it goes down. Nice to pay to loose money, isn't it? The fees they charge are up to 10 times what is charged by other investment companies such as Fidelity. Get out of Ameriprise as soon as you can!

by William, 2/18/2020

Pros: Professionals at making money for themselves - at your expense

Cons: Yes. They are cons

My widowed mother has been invested with them and has had the same adviser since 1990.

Two years ago, I asked if I could see her documentation from Ameriprise and was shocked to find that she was within two years of being broke! I requested the last three years of her records and found out why - sky high fees and mismangement that led to constant underperformance. In addition, her financial plan was so totally inaccurate, it was criminal - missing accounts, unrealistic projections, wrong account balances, nonexistent categories, even had her age wrong. Over the years, he had sold her annuities and was raiding those to keep his AUM commissions high. Plus annual fees for 'consultation' and additional fees to place her in load funds which were churned every three months. All tolled, her fees and commissions were between 2.5% and 3.5% annually. Since her account earned less than 5% annually this meant that Ameriprise took out over half of her income for themselves. Just totally disgusting and reprehensible.

I had a meeting with her adviser and pointed out the inaccuracies and inconsistencies. He told me I was wrong and I produced the document he had prepared himself and asked him to show me where the missing accounts were. He couldn't find them, but looked me in the eye and said 'trust me' they're in there. Yeah, sure they are, that's why you can't find them.

The last straw was when I looked at what her results would be if, instead of trusting her money with Ameriprise, she had placed the money in a balanced fund with Vanguard or Fidelity and had taken the same distributions over the last 17 years. Her account balances in either case would have exceeded one million dollars! Instead she was nearly broke. I convinced her to terminate the relationship and I now send her money to live on.

So if you decide to place your money with these crooks, instead of feeling secure at 85, be prepared to go on public assistance and eat dog food. How they are permitted to continue this practice legally is beyond me.

by Anthony Scarmonti, 1/24/2020

Pros: nothing here

Cons: Too many to list

Please read all the reviews listed here before deciding to use Ameriprise Financial Services. They tell a real story of their performance and ethical philosophy. Encourage current Ameriprise clients to list your opinion of their services honestly and for the benefit of potential Ameriprise clients.

by Justin Morrow, 1/15/2020

Pros: No positives to Ameriprise

Cons: Trained to sell you products that make money for themselves, your benefit is secondary

Stay away from Ameriprise Financial Services. If you make any money it is by chance and not by any skill they provide. Better off investing directly with low fee diversified stock funds. Fees are about 1/10 what Ameriprise will charge you.
If you decide to use Ameriprise, "may God be with you".

by Ron Stief, 1/10/2020

Pros: Very good at talking around your account poor performance.

Cons: Look at client as way to make money for themselves not the other way around.

Pick investments and funds that give them the most money in fees and expenses. Try to sell you investments from RiverSource which is part of Ameriprise. Fees are high and self serving to Ameriprise. Recommend you compare Ameriprise fees with other investment companies. You will be surprised how high Ameriprises fees are compared to others.

by Sandy Perlman, 1/4/2020

Pros: Absolutely nothing

Cons: Ameriprise is not a fiduciary company. This means that they are not required to advise what is best for you but instead advise on what gives them the biggest fees and commission.

1. If you are using Ameriprise ask your advisor for a list of all fees associated with you investments.
2. Compare the fees with other investments such as Fidelity
3. Take charge of the periodic meetings by asking tough questions about each investment. Don't let the advisor control your periodic meeting as he/she will spin you in circles.
4. Ask yourself, why do I need these people (Ameriprise) to invest my hard earned money. I could do much, much, much better going direct with Fidelity or other service.
5. If you currently use Ameriprise, compare each of your investments with fees against what you could have made with Fidelity investment or similar. You will be surprised how your Ameriprise investments make "unimpressive" gains but charge you several percentage points for fees and account maintenance costs.
6. Do yourself a favor and really investigate/compare with other companies. Your Ameriprise advisor will not come out and tell you how much you are loosing. They will hide reality with words and numbers making you think they know what they are doing.

by Andrew, 12/31/2019

Pros: Smiles while screwing you

Cons: Smiles while screwing you

Fees up the arse
Ginger Ewing put us in CNL reit illegally
Lost thousands
Stay away

by Jonathon Stolzfus, 12/27/2019

Pros: They do meet regularly with you and review things

Cons: Not fiduciary advisors; they look ar your investments as a way to make themselves more money not you.

Ameriprise pushes complicated variable annuities that have super high fees and costs. All giving them more money and you less. If you want to test your advisor, ask him/her to give you in writing the fees/costs associated with each of your investment. They will talk up a storm about the "value" of the fee but not the reality that you are paying more for a basic investment. Truth is that you can get more from dealing direct with Fidelity, Vanguard or other major investment firm. Ameriprise fees are several percentage points above Fidelity or Vanguard funds. This can amount to a serious loss to you investment over time.
They also will try to sell you a Reit boasting its long term benefit to your portfolio. Truth is that Reits pay the most to Ameriprise and for you almost no payback. In fact you may find yourself in a position where you are stuck with the Reit and cant even sell it due to the complex restrictions.
Also stay away from any insurance they try to sell you. The fees will eat you up and by your advisor a new boat.

by Ted, 11/1/2019

Pros: nothing I can think of

Cons: nickle and diming my account.

I have had a brokerage account for some 12 years. It was recently with a firm called IPI and they apparently sold or transferred the account to Ameriprise. Prior to IPI it was with another broker attached to my local bank and the bank changed brokers to IPI. Anyway, I had established this account about 12 years ago and about 10 years ago I set it up so that I would get $2000. draws each month deposited to my checking account. About a year ago Ameriprise took over the account and I have had nothing but trouble since. First, they didn't continue the $2,000. draws. I noticed about 2 months in that I was only getting $1500. deposited to my checking account. I called and was told that they would take care of it and then I got a notice that they had sold another $500. to complete the $2,000 draw, but they charged me a $6 transaction fee. I had never been charged such fees before and so I called about it and was told that it was because I had made a 'special sales request' when I had asked them to fund the regular and normal $2,000. I was assured that the fee wouldn't be on any future sales so long as they were a part of the regularly scheduled $2,000 draw. Well, guess what, I just happened to be looking at my statement and I'm still getting charged and they're trying to tell me now that some of these sales are not a part of my regular draw sales. I clearly explained that I have never, ever, ever requested any stock sales other than what my broker picks to sell to fund my $2,000 draw. Anyway, Ameriprise, for whatever reasons they'd like to claim is the problem, has not continued the good service that I've gotten for the past 12 years with my account.

I would not recommend them as a broker. Their service doesn't seem to come up to the standards I've received from other brokerage firms. Their customer service is abysmal.

by Sharon Davis, 6/19/2019



I have spent over 3 hours of cell time on the phone with all different departments with different employees and cannot get help.
Had I known it would have been this much trouble and HASTLE I would never have let them handle my accounts. Very disgusted!! I would not recommend this financial institution.AT ALL!!!

by Niles, 5/14/2019


Cons: Clunky website - not great returns

I have 1% of my total retirement income invested with Ameriprise - and apparently that is 1% too much. I have *never* had as many problems with my other retirement accounts simply navigating the websites or transferring funds into my accounts. I am constantly locked out and then have to go through the automated phone option hell to try and get things resolved. Returns on my accounts have been nominal. I would rather skip all of this hassle and go with another firm.

by John B, 3/23/2019

Pros: Some local brokers are OK.

Cons: Mine never contacted me except to meet their minimum regulatory requirements.

I tried to close my account; Three times I submitted exactly what they asked for. I got "rejected" twice; the third time, they just ignored me. I have had to hire legal counsel to sue them to get my money out. Stay away.

by jckiowa, 3/15/2019

Pros: None

Cons: They failed to file properly with IRS, so we got a 39,000 tax bill!

In 2015 we consolidated all of our retirement accounts with one firm. No problems, until we tried to rollover our Ameriprise IRA. Took months of form filling, phone calls, their irrational demands for certain signatures, etc. Our new firm kept at them, and we finally received our funds. Thought we were finished with them until last December, 2018,, when we received a tax notice from the IRS for $39,000! Turns out Ameriprise had incorrectly filed the information with the IRS, and they thought we had cashed in the IRA rather than rolling it over. Luckily our new management firm had all the paperwork, which we submitted to the IRS. It took until last week to get an "all clear" from the IRS. Imagine getting a bill like that two days before Christmas!
Do not invest a dime with these inept people. Reading these complaints should be fair warning. If the company you work for employs them to manage your retirement funds, demand a change or an alternate firm.

by Nadia, 3/7/2019

Pros: Friendly and available

Cons: Bad or no advice, sold me inappropriate products

High fees for a one time financial plan that was not appropriate - was new to investment at the time and that’s why I had hired them
Bad advice for mutual funds that ended up losing me money
High annual fees and $250 dollar closing fee!!
I’ll never come back this was horrible

by DM2060, 2/19/2019

Pros: My Financial advisor always returned my calls within hours. 24 call return was rare. I never had a problem. I always dealt with the same person.


Ameriprise Financial did not always have the biggest returns. The last 10 years were a rough time to move ahead with investments. I found slow positive movement even during the market crash in the 2008-2009 period. Whether I could have done better could have depended on educating myself with different investment vehicles, costs etc. JD Power rates Ameriprise # 12, not too impressive and I will seriously consider other options, But I haven't had the negative experiences other customers have had.

by Tim O, 2/18/2019

Pros: None, I'd have them given zero stars if it were an option

Cons: Recomend high cost investments, Significantly below market gains in great years, Significantly above market loses in bad years, Invest with their fees in mind, not investment return or the client, Excessive closure fees, but hey I'm done with them

Stay away from Ameriprise unless you need to either lose money or make way less investment return than the rest of the world. Out of 3 brokers spanning 15 years, only one was a decent advisor, the other two were in it to win it for their wallets. Yes I was with them way too long and no excuse but laziness on my part. Don't make my mistake!!!

by Gail Rosen, 2/12/2019

Pros: NONE

Cons: Broker Gavin Bobo sold my elderly mother annuities inside of her IRA, whicih is not advisable. Did not explain to her what they were and used high pressure sales tactics. He has since been fired from PNC.

Broker Gavin Bobo sold my elderly mother annuity products inside of her IRA. She did not understand what he was selling her. He did not explain to her what they were and used high pressure sales tactics. He has since been fired from PNC.

by Cindy C, 1/13/2019

Pros: Good Communication, investments conservative but competitive, always friendly

Cons: Need to explain their fees better and their statements are a nightmare, need an overhaul.


by Todd, 12/29/2018

Pros: Good spring water

Cons: Consultants are clueless

Immediately lost $40K in the stock market against my objections. When I tried to withdraw my money they told me it will take up to ten days to close my account and corporate will not wire my money to my checking account. I’m sorry I ever stepped foot in that place.

by Michael, 9/26/2018

Pros: Can't think of any

Cons: Overcharge clients

In my opinion, they overcharge for financial plans beyond excessively. My current firm charges a ONE-TIME financial planning fee of $500, has WAY better presentations, and I get unlimited service and review meetings for life. My Ameriprise plan was $1200 per year, it took my adviser approximately 10 minutes to generate, and I paid that EVERY YEAR at my ONE annual meeting. It's all about making money for their shareholders. When I called Ameriprise I could barely reach an assistant and my adviser rarely called me back without several reminders. It's mostly proprietary products and the account trading and closing fees are excessive!

by Carol G, 9/19/2018

Pros: None

Cons: Not trustworthy and not transparent

I had an account with them years ago - my "adviser" was ALWAYS late for our meetings. I finally got fed up and closed my accounts - or so I thought. They kept an account open and charged me maintenance fees - with no disclosures about those fees.

I recently called them because my "adviser" sent me an email and told me I now had a new adviser. I called to tell them to quit bugging me and found out I had $635.00 in a "dead" account. I then found out that it was initially over $1000.00 in that "dead" account, but they had been charging me quarterly "maintenance fees"... for a dead account.

I complained and wanted all of those "fee" charges back, but of course, they denied that. I know I have no chance in getting back the money they stole from my account; however, I do have the satisfaction of knowing I have already gotten 4 of my friends to leave them, and have prevented many co-workers from getting involved with that scammimg company....

by D. Shumate, 9/4/2018

Pros: Zero

Cons: Excessive & Surprise Fees / Resistant to Transfers

Trying to break ties with AMEX. Had to call and demand transfer of my funds to another firm because they wouldn’t act on the request. Agent was hostile, demeaning and rude but I got the bulk of my funds out.

I am still trying to rollover a Roth IRA, which they have found one reason after another to deny. The last request was denied because the said they did not like the format of the account number. This has been going on for months. However, I will get my money from them. It is MY money.

Investors beware of preditory practices.

by Happy, 8/26/2018



Truly about who your broker is and not about the company, though Ameriprise is quite large, and has a number of solutions, must have the right rep to give the best recommendations.

by ben dover, 8/8/2018

Pros: none

Cons: website and customer service

Just bend over and grab your ankles because they will give you the shaft

by Carl, 6/15/2018

Pros: None

Cons: Horrible customer service, no accountability

Avoid Ameriprise. I dealt with the Providence, RI office and Ray Arruda (CFP, Financial Advisor) and Jacqueline Fortin made dealing with transferring money out and closing the account so much more stressful and difficult than it needed to be. When the financial advisor and his assistant both failed to help me, I forwarded all the details to the Ameriprise Corporate Officers for help...they did not even bother to reply. Here's the short list...they don't return phone calls or emails, they don't address your concerns or answer questions. Their only concern seems to be making money for themselves... their clients do not seem to matter to them. As an attorney, I recommend to all my clients to avoid risk whenever possible. Avoid Ray Arruda, Jacqueline Fortin, and Ameriprise to avoid unnecessary stress and expense. Just do a few minutes of research online and also take a look at the SEC charges and penalties levied against Ameriprise for more detail on their behavior.

by Philip, 5/29/2018

Pros: none

Cons: Poor communication

Poor advice. Poor follow through. Better to give my three year old my money and have her throw it out the window while riding in the car. Jake , smooth talk, no action.

by Liz, 5/18/2018

Pros: Friendly advisors

Cons: yearly fees, requirements to consult financial advisor before trading, lack of knowledge of tax laws

I inherited an IRA from my grandma that was at Ameriprise. It was in bonds, and I wanted to move it to an index fund, so I called and asked how to move it. The representative couldn't give me a list of S&P 500 index funds they offer unless I set up an appointment with a financial advisor. Next I asked for him to calculate my Required Minimum Distribution (RMD) from the IRA. He said the home office doesn't calculate RMDs. I talked to another Ameriprise rep who told me I had no RMD until 2025 because of my age. I have another inherited IRA at Fidelity, so I knew they were wrong. I called again and got a third rep who told me I had no RMD. On the fourth try I got someone to correctly calculate my 2018 RMD, but I was not looking forward to more time on the phone with financial advisors for tasks that I can do myself online at Vanguard. Plus, Ameriprise charges $75 yearly fees just to keep the account open, so I decided to move the money to Vanguard. I read that Ameriprise used to require a medallion signature to move your account, but luckily they cooperated with Vanguard with a regular signature. My grandma didn't have a computer, so maybe Ameriprise serves a purpose for older folks who are willing to pay fees in order to work with financial advisors over the phone.

by Jimmy, 4/10/2018

Pros: Home office rated -99


Worst customer service. Had problem with calleer id. Amerprise innformed me it was my phone carrier. Contacted my phone carrier and was told there was nothing wrong with my account and that is was Ameriprise carrier. My phone carrier has to tell Ameriprise how to fix the problem. Spent about 2 to 3 hours of my time to fix their problem.

by Kristi U, 3/26/2018

Pros: None

Cons: High Fees, bad advice, and difficult to make changes

I have used Ameriprise for 3 years and they have constantly steered me towards the investments that make the most money for the advisory. There are hidden fees, the advisers don't respond to questions and they make it almost impossible to get your money out and then charge you high fees to do so.

by Jerry Floren, 3/12/2018

Pros: None

Cons: Fees too high. Main office cannot make simple fund transfers in a timely manner. Frustrating phone tree.

All I wanted to do was transfer my IRA funds from Ameriprise into my primary work IRA account. This should have only required a form, which I filled out correctly. However, Ameriprise did not follow the simple instructions in the cover letter accompanying the form. This led to me calling Ameriprise five times with each call averaging 30 minutes,. There also was $131.00 in transfer fees. This seems excessive for a transfer taking over a month to complete. I had another IRA transferred from a bank to my work IRA account. This transfer was accomplished with just the form, it only took a few days, and there was no fee to transfer the funds.

Since my experience, I have read a number of reviews about Ameriprise, and my experience is typical. It is difficult to transfer funds, and their earnings greatly under-perform earnings from many other institutions.

by Anonymous, 2/24/2018

Pros: The broker is the worst

Cons: The broker is the worst

I was a full time employee at the Glendale, CA location.

I have had plenty of full-time jobs and in different industries. This was by far the worst ever.

My boss/the broker was a narcissist who played favorites. My coworker was a real jerk who was always late, always disrespectful, and always obnoxious. My boss didn’t care. She was a very poor manager.

When I got sick and had to take medical leave, she fired me. If you’re looking for job security and consistency, you won’t find it at the Glendale, CA location.

You will work overtime and not get paid.

You will get fired if you get sick. And I don’t mean a simple doctors note. I mean, real, legitimate medical issues where the state certifies it as well.

The lady/the broker that has posted an assistant/operations manager position is someone with no conscience. She is the boss that I worked for. My job is now available because she can’t control her emotions. She will fire you just because you are on medical leave and because she “has a nervous breakdown,” which will be at least twice a week. Good luck dealing with her and her uncontrollable emotions.

I wouldn’t recommend even my worst enemy to work at the Glendale, CA location. It’s no wonder she is losing her clients on a daily basis. They can tell what a shipwreck she is.

And good luck dealing with the coworker you will be sharing a room with. When I say he is obnoxious, rude, and psychotic, trust me there words are nothing. My description is an understatement. He is the worst coworker ever, who will break all boundaries and to be honest is in many ways the reason her clients are leaving on a daily basis. Unfortunately for her, she doesn’t yet know who the real problem is. She thought that by firing me she would feel relaxed, but she doesn’t know the real devil is still working for her.

Good luck to anyone who thinks they can work at the Glendale, CA location. Only two employees working there.

by Steve, 2/8/2018

Pros: Willing to meet with you and talk over the phone

Cons: Totally clueless about investing, take no responsibility for extremely poor performance

I was with a Raleigh branch, three young guys, brash, bold - on reflection, quite arrogant. But, I thought they were personable but every time we met, I could see my account going down in value (this is with a highly diversified portfolio, mostly mutual funds in a record bull market). Eventually, after seven years, I wisened up at which point they realized they had better take their money and run which they did. After I queried them on their continued poor performance against standard benchmarks, they had the nerve to fire me! Horrible advice.

by Diane, 2/6/2018

Pros: None

Cons: Negligent, lies & self serving

My advisor told me I was in a moderately conservative account. I objected to being put 79% in stock but was told it was moderately invested with slow growth over time. I lost 10,000 after 6 months and asked to move money and was told I would recoup that money in 3 months.3 months later I lost another 10,000. I requested all documents I signed and saw I was invested moderately aggressive. I was lied to and I never read my contract as I was only given the last page to sign which I thought I was signing a rollover account. I was told the management fee was 1% and the contract showed I was charged 1.5 %. This company. Pushes aggressive stocks and does not listen to your needs. Fidelity is the complete opposite as they listen to your needs and discuss reccomendations to you before they invest your assets. Do not invest with this company.

by David Pietras, 1/31/2018



Worst company to deal with, gives the run around every time you talk to them. If you want to lose money, then they are great

by Marvel Rog, 1/18/2018

Pros: Polite

Cons: Bad advise, condescending and untrustworthy

Do your research and avoid them!

by Big tit lover, 1/17/2018

Pros: Loved that bitch at the desk with the big tits sucked my cock many times while waiting thank u Sharon and Becky and the old ceo


Loved Becky s and Sharon's big tits at front desk lot of good blow jobs and titfucks there

by Nathan korkus, 9/16/2017

Pros: Good Musician


They duped my retired mother with not one but 3 VUL policies. Destroyed legal documents for the 1st VUL class action law suit. Changed the 2nd VUL contract after it was signed. Sold the 3RD VUL through the mail and forged the document. Inflated the projection to 10 percent. Never earned me than 3, guaranteed 4. And the advisor got 5 commission. The managed returns to fail. She started with 12600.00 and they set her for failure at 9000 fee per year. They withheld material facts. The whole thing is a conspiracy to take advantage of the unknowing customer. Another advisor had us surrender the policy to what he said "stop the bleeding" the company locked the new advisor out of the accounts ameriprise investigated but will not share informaton and are defiantly in conspiracy. She lost between 75000 and 42400 with this product an advisor unethical behavior. Me just don't know how much, they won't tell us.

by Janet, 9/2/2017

Pros: None

Cons: Negligent

I was sold a RiverSource Life Insurance Policy by an Ameriprise Financial Advisor as an investment vehicle for my son's future who was 1 year old. I told the financial advisor they we wanted conservative investments and nothing risky. When 2008 hit, we lost 25K in those investments.

I had the advisor move the funds into something safe at low risk until the market stabilized. Well, having a full time job and a family, I trusted the advisor to watch our policy -- like they claimed they would. Eight years passed and I heard nothing from this person until I reached out because the policy wasn't making any money.

Basically, since they had gotten 10 years out of the policy, and made a lot of money off my family in fees, the advisor told me I'd be best getting another rep.

It that isn't negligent and unscrupulous behavior I don't know what else is. Honestly, I wish there was a class action suit against this company and their dishonest business practices. They are no better than legal thieves.

by Rick, 8/23/2017

Pros: Made good investments for me.

Cons: No personal contact with me on my accounts. Charge me to go over my accounts.

The advisor would not have personal contact with me. The advisor refused to talk to me on the phone. I have found a new advisor with another company that treats us like family and this company gets better reviews than Ameriprise. Now Ameriprise is dragging their feet on transferring my accounts. Ameriprise had no problem taking my money when I invested with them but now that I am transferring to another company they don't want to transfer my accounts in a timely manner.

by Bill Bagley, 7/26/2017

Pros: Dinner at Del Frisco's

Cons: Promoted REIT's that were doomed from the start.

Lost money on investments, and was blocked from rescuing declining principal (CNL Lifestyle Properties).

by Pat, 7/12/2017

Pros: None.

Cons: self interest,greed,lack of transparency

I was widow whacked by Christopher Stark of Needham MA when my husband died suddenly.
He came to the wake and then came the annuity,REITs,active funds - all conflict of interest,high commission ,high fee,advisor friendly products. A few months later,he bought a new home .
I complained . The compliance office sent me a letter stating he followed the legal (but unethical)
suitability standard and another stating that Ameriprise does NOT require its advisors to inquire
about client living expenses ! Due to space considerations I cannot share my experience
with their estate settlement dept . when my uncle died . Equally deplorable,dishonest ....
Stay away from this company ...and this advisor .

by john smith, 6/27/2017

Pros: N/A

Cons: Untrustworthy

My wife did not fully comprehend the fact that her entire IRA was invested in annuities.

I have no respect for this company.

by Dan, 6/19/2017


Cons: Every single conversation I had with any sales representative was a lie. They deserve less than 1 star.

When my brother I learned my father had an investment in Central America (Bonds), we were stunned. Not only would he have not made that investment, he wasn't capable of making that decision, as to the fact he suffered from Dementia and Parkinson, for the last 10 years of his life. His account was slammed by salesmen, charge excessively, and never made a penny. It was 8 months after his death at 85 years of age that we finally gained access to his account, and that was due to the fact I filed a complaint with the SEC. At that point these con-men called me the next morning. Everyone I talked too lied. They wanted to do everything through the mail, always taking a minimum of 3 weeks. Multiple lare documents of at least 30 pages seemed to get lost. I have my own brokerage account through real brokers, and I've never had to do anything through the mail that took months and months. STAY AWAY FROM THIS COMPANY>

by Carol, 5/22/2017

Pros: Good 1st impression

Cons: Watch out if you try to move your money out

Had money invested with Ameriprise broker for 10 plus years. Broker was nasty when I decided to pull money out and invest with another company. He was very unprofessional, wouldn't answer my questions. He told me to call the main office, he didn't have time to answer questions.

by Nathan Korkus, 4/28/2017



William l Bynum sold my mother IDS insurance that failed. He destroyed the lawsuit papers denying her. He sold her a VUL mis represented it, lied for 15 years. Told us to put as little money into it and we had to surrender with 400000 plus loss. Corporate agrees with his behavior. Somewhere along the way corporate terminated the 1st VUL and sold her another one through the mail without any consultation. This is illegal. When we found out the VUL failed we had no one to talk to. Ameriprise denied us the opportunity. A new Ameriprise advisor told us to surrender the VUL to stop the bleeding. He said it's the Advisor not the company. We want her money back that Ameriprise fraudently took from her through deception and illegal activity.

by James, 4/25/2017

Pros: Smiles

Cons: Unethical, lies, false pretense

I had inherited the Ameriprise account after my father passed away. My father's Ameriprise advisor told me if I sell the stocks&bonds in the account, there will be 15% capital gains tax, so not a good idea. However, I later discovered that there is in fact NO capital gains tax on inheritance (for the amount that was invested.) I confronted then about this and they admitted that there is in fact no tax. I then liquidated the account, but lost a lot of money (because the market had since declined), which I would not have, if they had told me the truth to begin with.

There was also an annuity & a note that I was supposed to receive as cash (that was part of my father's account.) I was not aware of this initially. Instead of transferring the cash to my account as they was supposed to, they reinvested the money back into the market without telling me. Some percentage of values was lost when the account was liquidated, for the same reasons above.

Also, I found out online that Ameriprise advisors are not fiduciary. i.e that they do not put clients interest first. Legally, for both brokerage & IRA's, they do not have to put clients interest first, if they are not fiduciary. It is totally unethical, but the law of the land is broke, and they get away with making money out of clients account, leaving you very little return.

Because the way the financial law is written, if they are not fiduciary, they are in fact a SALES person. The title financial advisor is a false pretense. Because they are there to make money for the firm, over you. There is conflict of interest. The advisor was not in fact giving me financial advise, but an argument why I should invest with them, 'masquerading' as financial advise.

Once I found this out, I tried to confirm this over the phone with the advisor, and he told me "Yes, I AM a Fiducially!". I asked again, then he repeated he is a Fiduciary. I knew the answer was otherwise so I asked again. And after all the insistence eventually he admitted that he was not fiduciary. So many lies. From beginning to end.

by ST, Quincy, MA, 4/20/2017

Pros: none

Cons: Nothing but sales for Long Term disability

Charged over $1000 annually and all the adviser did was try to sell me long-term disability insurance. Made unauthorized transfers from my checking account and ended up over-drawing my account.

by Robert Coe, 4/5/2017

Pros: Outstanding Service..!

Cons: None to report

I recently had the opportunity to work with Michael Maracello of Ameriprise. He was polite, professional and on top of his game. He made me aware of options available I had not considered while laying out a solid foundation for continued growth. I can't say enough about him, his can-do attitude and reliable service. Thanks Ameriprise.

by Addie, 4/3/2017

Pros: Some of the highest fees out there, Limited investment options, horrible website that hides important information


I was an Ameriprise customer for 4 years and kept requesting that they make their website more transparent as so many thing I wanted to look at were hidden to the point that even their web IT folks could not find it - things like fees, how much money I had invested etc. were so hard to find it was crazy. As I have done my research I realize that I was talked into a horrible vehicle for investing for someone my age and I am locked in for 10 years (or they will keep half the money). Not only was it the wrong vehicle for a younger person like myself but the fees charged on FAR in excess of all the other firms out there and the funds they invest in are limited to partner funds it looks like (why else would they choose such high cost funds). I am beyond disgusted with this company.

by Bob Johnson, 3/27/2017



Bad people, bad company. They lost so much money. Never invest with them.

by Michael, 3/26/2017

Pros: Very nice

Cons: Does not get back to you in a timely fashion

My financial advisor Mike Marracello is a very sensitive advisor. He had over six figures of my money invested over time. After election day 2017, when the market was on a tare, my account was going up very minimal in Ameriprise compared to my Fidelity account that had far less money in it. I called Mike to set up a meeting to become slightly more aggressive in that account. Shortly after the meeting I called him early in the morning he returned my call at the end of business that day. I missed that call and called him right back but he did not answer. I left a voicemail explaining that we needed a faster line of communication. I felt I was missing the gains as the market was going up daily. On a voicemail I let him know that Fidelity is a 24 hour customer service institution and Ameriprise is not. I wanted to make changes to my account quickly. The next day he called me and told me not only that I should move my account to Fidelity where I am happier but also that I call him more then people who have more than 500k in their account. That was unprofessional and insulting. Ameriprise charged me $125 to move each of my two accounts (one was a IRA and the other was a joint account) to Fidelity which Fidelity reimbursed me for. Ameriprise charges $75 maintenance fee for a IRA while Fidelity charges nothing. After meeting with a Fidelity representative, who will manage my account for 1.06% per year he told me my account will gain 2-3% more just by not having no pay the fees Ameriprise charges. When I called customer service at Ameriprise they had a very bad attitude when I explained to them I should not have to pay to move my account because Mike Marracello advised me to move it. But they charged me anyway. (DO YOUR HOMEWORK BEFORE INVESTING WITH AMERIPRISE!)

by Horribleness, 3/14/2017

Pros: None

Cons: Not available without a long wait.

Horrible customer service. Really really poor. I've been trying to several days to take care of the most simple of tasks... a RMD. Run around after run around has convinced me to move my IRA to somewhere... anywhere else.

by Richard, 3/13/2017

Pros: None

Cons: Many but fees are a big con

Ameriprise promotes financial planning which is really just a way to gather as much information about you as possible and figure out what expensive products they can sell you. Most of the products having mediocre performance. When you have had enough and decide to transfer the accounts out to a different broker they charge $125 per account and make it as difficult as they can.

by Jana James, 3/12/2017

Pros: seemed nice

Cons: huge fees, could not take our money out when we wanted to transfer it

High fees, invested us in $50k of un-listed REITs which could not be sold or even transferred - terrible!

by Jo Manson, 3/6/2017


Cons: deceptive practices they do not disclose fees

If you talk with 4 different employees/advisors, you get 4 different answers.

by Steve, 3/3/2017

Pros: Tell you what you want to hear

Cons: Broker's main focus is there own money, putting you in a variable annuity without telling you

This person in Lincoln met me at the gym and met his yearly bonus putting me in a horrible product of high risk so he could make highest commissions on 100% variable annuity. Stay away from all of them as they don't care about clients.

by Judy, 1/27/2017


Cons: Liar. She was deceptive about answering my questions. Advised me to sell some stocks but didn't think I'd have to pay a capital gains tax. Another lie. Not trustworthy.

One of the most fee heavy in the industry. Can't get away fast enough. Customer Service is practically nonexistant.


Add Your Ameriprise Financial Review

 200 max, no html

Spam and HTML will be deleted.

Continue Reading

Ameriprise Financial Account

Ameriprise Financial was founded by John Tappan in 1894. They help clients achieve their financial goals through personal planning and advice. Ameriprise Financial's advisors listen to your dreams and goals, create a personalized financial plan, and track your progress over time.

Ameriprise Financial broker belong to the largest investment companies in the U.S.

Continue Reading

Leading U.S. Brokerage Review Websites About Ameriprise Financial

"While Ameriprise has gained somewhat of a negative reputation, one of its competitors, Vanguard, has been gaining popularity. Much of the negativity surrounding Ameriprise’s business operation stems from the amount of money people have lost in their investments with Ameriprise. The issue lies with their investment strategy, which can be considered as a “one size fits all” type plan."


Disclaimer: Your review, broker rating, pros and complaints information must be honest. Please use respectful and professional language. Consumer reviews could be edited by the website staff to keep free of inappropriate or offensive language, false information, speculations, or to remove spam. We reserve the right to delete any brokerage customer reviews that don't meet above requirements.