Franklin Templeton Reviews
by KelliS,
8/1/2023
Pros:
Cons: Mismanagement of payroll contributions
Review: I would not advise using this company. After periodically checking my account, I noticed missing contributions. Come to find out, They sent my payroll deductions to another company for 3 months. When I caught it and pointed it out, they said they would do their best to get it back. Once the finally got it returned, they still did not apply it to the appropriate investments and there are still multiple contributions missing. Going on 2 months of dealing with this and still not resolved. The impression I get is that it is not that big of a deal and it will eventually be fixed but could not give me an approximate time line on when to expect it reflect accurately. So frustrating.
by Former client,
3/15/2023
Pros:
Cons: Bad Performance
Review: One of my accounts only made $100 in 8 years after I had put in $35k into that account. I was invested in their value global funds, not their small cap or any of their aggressive funds. Stay away from this company. Their customer service is bad because they have outsourced their entire transfer agency,
by A Holtz,
1/26/2023
Pros:
Cons: Horrific Customer Service
Review: I have been managing my mother's finances since she went into assisted living and now that she has passed. I have all the legal documents that give me authority to do this, but they go out of their way to make an already difficult situation much worse. Including mailing the paperwork I have to fill out to the address where she died.
by Sk,
6/11/2022
Pros:
Cons:
Review: When trying to get money out the do all they can to make it difficult to impossible
by Jasmine,
2/7/2022
Pros: None
Cons: Difficult to deal with, awful customer service
Review: I have multiple investment accounts and this is by far the worst performing and most difficult staff to deal with. The employees do not even try to help you, running around in circles, never actually making any progress. I have held this account for 26 years and I am liquidating it due to the sheer negligence among staff. Everything is so much work with Franklin Templeton Investments, when so many other companies are user friendly and actually genuinely want to help.
by Peruna,
11/17/2020
Pros: Gonna need some time to find a pro.
Cons: Real estate division management lacks basic integrity
Review: The two head directors of the real estate group in New York City lack any resemblance of integrity. They will smile and "try to act charming", but they only care about their themselves and will run over anyone they have to in order to pad their own bank accounts. Investors should be concerned.
by Dr. D,
7/30/2020
Pros:
Cons:
Review: Honest review,
This firm is very difficult to deal with. The reps are not very responsive unless you are loading money into the account, then they are extremely responsive. Id give 0 stars for customer service if I could as the service is virtually non existent.
The rates and fees are ok, not the best, and the funds they manage are fairly diverse which is why they receive an extra start for products.
One problem I have with them is they have only 1 or 2 quasi cash funds. They have 0 true cash alternatives.
I will be using Covid 19 CARES act as backing to get my money our of the entire nonsensical 401k "machine". 401ks make it extremely hard to invest properly as there are to many restrictions on the times of day you can trade etc.
Get out of the 401k machine with the CARES act of 2020, you pay 0 penalty even before age 59.
by Kenneth Smith,
4/17/2020
Pros:
Cons:
Review: Mutual Shares is below average fund. Needs to change managers
by Toy Customer,
1/25/2019
Pros: You can check on your account later in the day Mon-Fri
Cons: Don't transfer your funds to another firm
Review: You can see your account progress Mon-Fri online. Only here you pay a YEARLY maintenance FEE! Somethings are very slow processing unless your giving them your money? That gets into your account fast! Don't transfer your Roth IRA funds from here to another firm or they'll continue to cost you money, toy with you and tell you a lot of Bull !!! They've cost me $35.00 so far, I'm waiting to see how much more it will total before it's over?? The firm I transferred my funds to WON'T take a YEARLY maintenance FEE! Now I can watch my account only increase with time!
by Todd,
5/24/2018
Pros:
Cons:
Review: Franklin Templeton Investments has been very difficult to work with regarding my father's assets and adding myself as the POA to fulfill my responsibility to the family. Long response times, only fax or telephone correspondence (no email) make communication slow. They will tell you one thing over the phone and then another in written correspondence. They appear to be generally resistant to any change that may draw money out of their portfolio, even if it is for the care of their dying client. The POA and the Trust appear to explicitly allow it changes, except Franklin Templeton Investments has been generally negative and contrary during the whole process, even claiming that they receive partial faxes. It is very frustrating. I find that they are a poor company to have business with on important financial matters.
by Rob,
5/24/2018
Pros:
Cons:
Review: They are a great company that has helped me make a lot of money over the years with sound financial advice. They are a stable company that make me feel like my investments are safe. It's very easy to use and they help you maximize your time and profits. Log in and check them out, you can also navigate to all of the high performing investments and really hit the ground running. I see a long future with them as partners.