North West Investment Services Review

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NMIS brokerage customer reviews: complaints, feedback from clients, pros and cons. Is the broker good and safe?

NMIS Review

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About Northwestern Mutual Investment Services

$0 to $1,000 $40 + 0%
$1,001 to $5,000 $50 + 1.3%
$5,001 to $10,000 $50 + 1.2%
$10,001 to $25,000 $50 + 1.1%
$25,001 to $50,000 $50 + 0.95%
$50,001 to $100,000 $50 + 0.85%
$100,001 and up $50 + 0.75%

The company takes sixteen place among the 20 companies participated in the annual Full Service Investor Satisfaction study by J.D. Power.

Northwestern Mutual, one of the largest full-service brokerage companies in the U.S., offers a variety of investment services and products, such as brokerage services, investment advisory services, trust services, fee-based financial planning and private client services for busy high-net-worth clients.


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Northwestern Mutual Investment Services, NMIS Customer Reviews

by Anonymous, 7/11/2017

Pros: Trustworthy, reliable, & financially sound

Cons: Can be expensive

I absolutely adore the people at Northwestern Mutual. I've developed a long-term relationship with my advisor, and, through the years, we've become great friends. The only downside is that it can be expensive when you're first starting out,but you're getting what you paid for. My investments have earned me 11% in the past 10 years. That doesn't happen through a miracle. My advisor knows what he's talking about, and I'd recommend that you base your decision primarily on who you're talking to. Some are great, like my guy who's been doing this for 20 years, and others are sub-par. Regardless, you know you're always getting a good product.

by NWMutual Hater, 11/16/2016


Cons: Lack of attentiveness, fabricated client notes!!!

DO NOT...I repeat, DO NOT go with Northwest Mutual for investment services! We went with them to give a family member who was building their client portfolio a try. She provided great service for us but was let go because she "didn't meet her quota". We were summarily placed with another advisor who had never contacted us, we had to place multiple calls to talk to about disbursements and then learned that she was less than forthcoming with us about tax implications. When I questioned her on it, she claimed that she had it in her client records that she had the conversation with both me and my wife on separate occasions. This never happened. Now we're trying to get in touch with her supervisor so we can pull our money from this travesty of a company.

by window_lady, 3/24/2015



I would never go to Northwestern Mutual! I just had the worst experience with them(David Cutruth). In Provo Utah. He treated us like yesterday's trash. Because of failure of his actions we had a disaster of a financial manner. He can deny all he wants but the prove is on paper. And we are left hanging for $25.00 because he refused to pay it. I know it isn't much but when it isn't our fault that our mutual funds where not put in our account like he said they would be. We have to pay it and our integrity is been compromised. Just Beware!!!!!

by Anonymous, 5/23/2014

Pros: Pleasant and valuable experience


I have been a policyowner with NM for about 5 years now. I own both term and permanent insurance. My advisor has always followed up on an annual basis to offer a review and update my plan; not only my life insurance but also my disability insurance and retirement plans. My relationship with my advisor has evolved from simply life insurance to the handling of my entire financial planning portfolio. I learn something helpful everytime I meet with my advisor and he has never "sold" me but rather helped me figure out what would be best for my family and I and allowed me to decide what I was comfortable with. The life insurance has performed exactly as he told me it would. Overall, a pleasant and valuable experience thus far. I feel comfortable referring Northwestern Mutual to anyone in need of insurance or retirement planning guidance.

Leading U.S. Brokerage Review Websites About Northwestern Mutual

"NMIS has the advantage of backing from one of the largest and highest rated financial services companies in the country with a long history of superior results. Its status as a mutual company without shareholders allows it to share its financial success to its policyholders and clients. Drawbacks to NMIS include the lack of access to client-originated online trades, and a fee schedule that will discourage the small investor. Clients need to decide how much flexibility they are willing to sacrifice and if they are willing to pay high fees in order to gain access to the security and expertise NMIS can offer."

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Northwestern Mutual Investment Services, NMIS reviewed by former and current clients. Northwestern Mutual Investment Services, NMIS customer reviews: 4. Rating: 3.